Product leadership
and design

Where should your
product go next?

Without a clear direction, features pile up and customers drift. We bring the clarity to decide and the expertise to design and build what grows your business.

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Where you are

Most growing products
hit the same wall.

Growth slows. Releases take longer. Customers leave before the product clicks.

The product that used to sell itself now needs you in the room to explain it. Nobody holds one clear vision of what it is for, so the roadmap follows whoever asked last, and the product grows more complicated with every release. Whoever owns the product knows this, and has no time to step back and fix it.

We (re)define the product's vision with you and your leadership team, then turn it into a roadmap and a clear plan of action. Every step is scoped and planned around your business priorities, and we commit to the results.

Two colleagues reviewing a product flow on a monitor
The dCS Mosaic app on a tablet in a stand
Bitcoin watchlist alerts on a phone
Claptrap live audio app on two phones
Revolve Energy's Auckland Airport project page on a phone, held in an office overlooking solar panels
Signal's profile results and discovered selectors on a desktop monitor, demonstration data
How we help

We diagnose your product and your market against your business goals to find what's costing you most, and we fix that first. From there, we set the roadmap with you and design each step, so every decision reaches your developers as a design they can build from. You keep the final say.

If you're not sure which one fits, begin with a Clarity Sprint.

See ways to work with us
01 · Product leadership

Someone finally owns where your product goes.

The product gets one clear direction, and your biggest customers stop setting the roadmap. Adrien takes the product seat with you: what the product is for, what to build next, and what to stop building.

Discover Fractional Product Leadership
02 · Product experience

Make the product obvious again.

We find the part of your product people came for, usually a fraction of what's there, and rebuild the experience around it. New customers reach their first win without leaning on your team, and they stay.

Discover Focus Sprint
03 · Story & positioning

Make the right people see what you built.

We find the position that makes your value land and tell your product's story the way your buyers think, on your website and inside the product. The right people understand it without you in the room.

Discover Focus Sprint
04 · Design system

Ship faster. Look ready for bigger customers.

One set of building blocks your developers use for every screen, with the design taken all the way to what they code from. New features are put together from parts that already exist, so they ship faster, every screen matches, and releases break less often.

Discover Design System Sprint
Ways to work with us

Most clients start
with a Clarity Sprint.

In about two weeks, a Clarity Sprint shows you what to fix first, why, and what leaving it costs. From there, the work follows what the sprint found: a Focus Sprint to fix the product or the way you tell its story, or a Design System Sprint so your team ships faster. Fractional Product Leadership can run alongside either, with someone who owns where your product goes. We agree scope and price before any work starts.

Where most start

Clarity Sprint

We find which problem costs you most, why, and what leaving it costs. You know what to fix first in about two weeks.

Good fit when

“Something in the product is holding growth back, and you don't know which problem to fix first.”

What you get
  1. 01What to fix first: three to five changes, ranked, each with its reason.
  2. 02Where users get stuck, flow by flow.
  3. 03What that friction costs: lost conversions, churn, support load.
  4. 04The number to watch for each fix.
  5. 05A working session with your team to agree where to start.
Price
USD 3,000–10,000
Fixed before we start
Time
About two weeks
Until you have the answer
After
The plan is yours
Your team runs it, or we lead it with you
Next stepStart with a
Clarity Sprint
Sprint

Focus Sprint

We fix the one problem that costs you most, in the product or in the way you tell its story.

Good fit when

“You already know which problem costs you most, and you need it solved properly.”

What you get
  1. 01One question you choose, answered.
  2. 02The decision and the reasoning behind it.
  3. 03The design your developers build from, or the story and the pages that tell it.
  4. 04The number it should move, agreed before we start and measured after.
Scope
Scoped with you
Question, scope and price agreed before we start
Leadership
Included
Product leadership throughout
Your team
Alongside your Head of Product
If you have one
Next stepTalk about a
Focus Sprint
Sprint

Design System Sprint

One set of building blocks for every screen, taken all the way to what your developers code from.

Good fit when

“Every release breaks something, and the screens don't match.”

What you get
  1. 01Every component and style your screens use, in one library.
  2. 02Taken to the point your developers code from it.
  3. 03A written read of what the build showed about your product.
  4. 04The number it should move, agreed before we start and measured after.
Scope
Scoped with you
Based on how much product there is
Leadership
Included
Product leadership throughout
Your team
Your developers
Build straight from it
Next stepTalk about a
design system
Ongoing

Fractional Product Leadership

Adrien leads your product with you: what to build, what to cut, and the design behind every decision.

Good fit when

“Nobody owns where the product goes, and the roadmap follows whoever asked last.”

What you get
  1. 01Someone in the product leadership seat.
  2. 02The product's vision, (re)defined with your leadership team.
  3. 03The roadmap and a clear plan of action.
  4. 04An answer to every feature request.
  5. 05A written record of every decision, and of the numbers it moves.
Term
Three months
Minimum, then month to month
Who
Adrien
Leads it with you
Build
Design and build
Added when you need them
Next stepTalk about
product leadership
Selected Work

Signal · Threat intelligence

Ongoing engagement

Analysts see the real threat first, with every detail still in reach.

1 week

Full product upgraded to an enterprise-grade design system

Product experienceDesign system
Signal's profile list for an investigation on a desktop monitor, demonstration data

We're rethinking how Signal's analysts catch the threat that matters across many live feeds, and building it on an enterprise-grade design system.

Signal's live monitoring screen on a desktop monitor, shown with demonstration data

Kiwi Wealth · Investment

Kiwi Wealth app on a phone, showing savings goals

From portfolio-based to goal-based investing.

65%+Still active 90 days in
85%+

Signup to first transaction within 7 days

Product leadershipProduct experienceDesign system
“Boald's decision to move from portfolio-based to goal-based investing changed everything. It made the platform accessible to people who'd never invested before.”
Joe BishopGeneral Manager, Customer, Product & Innovation, Kiwi Wealth
Kiwi Wealth investment dashboard on a tablet
Kiwi Wealth goals overview and a savings account's transactions on two tablets

Sav · Domain Auction and Management

50%

Less churn

Product experienceDesign system
Sav's domain auction page on a phone in a stand, with the bid panel open

Every domain flow, from search to sale, redesigned as one product.

3×Conversion, 3% to 9%
Sav's checkout on a tablet: payment options beside the cart of domains
“Boald has been an exceptional product partner. Their eye for detail and inventive thinking have noticeably sharpened our user experience.”
Nick RoskamCTO, Sav

Revolve Energy · Clean energy

The customer now understands the value of the Revolve solutions.

“Boald took the time to understand our business before they designed anything. They drafted every page and worked it through with us until it explained what we do properly. They set the site up to be found on Google and in AI search, and every page is built to get people in touch with us.”
Shay BrazierFounder, Revolve Energy
A Revolve Energy case study on a phone, on a solar rooftop

We redesigned and built Revolve Energy's website around the four things its customers come for: lower energy bills, lower lines charges, developer revenue and community energy.

Story & positioningProduct experience
Revolve Energy's Auckland Airport case study on a tablet
More work
Crypto

Digital Surge

Rebuilt trust after the crypto market collapsed.

High-end audio

dCS

Software held to the standard of the hardware.

Who you work with

The person you meet
leads the work.

Adrien Castelain founded Boald and leads every engagement. He sits with you when you decide what to build, designs it to the point your developers can build it, and stays with them while they do. We use AI for speed and knowledge. The judgment stays with Adrien.

One partner leads the product and designs it.

One partner leads the product with you, designs what you decide together, and stays with your developers while they build it. Nobody has to keep a strategy team and a design team in step.

Senior people do the actual work.

No account managers, no junior handoff. The people who scope your problem are the people who solve it, start to finish.

We're on the hook for the outcome, not the output.

A prettier screen isn't the win. Revenue that climbs and churn that drops is. If the work doesn't move your business, we won't call it a win.

We'll turn down work that won't work.

If we're not the right fit, or what you're asking for won't get you there, we say so before you spend. You get the honest call, not the easy sale.

Next step

Let's decide where your
product goes next.

We work with founders and product leaders whose product already earns, and who are ready to invest in getting it right. One conversation tells us both whether we're a fit.

  1. 01

    A free 30-minute call with Adrien about where the product is stuck.

  2. 02

    We fix scope and price before any work starts.

  3. 03

    Most clients start with a Clarity Sprint: in about two weeks you know what to fix first, why, and what leaving it costs.

Start the conversation
Two people in conversation across a meeting table